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your Customer Service Representative to find out about features
available in your service area or to sign up today. Interior
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Waiting
Cancel Call Waiting Call Forwarding Three-way Calling WakeUp Call Speed Dial RESTRICTION
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TelAlaska
Calling Bundles! The
features have been significantly reduced, saving you money
each month! Expanded
Federal Lifeline and Linkup Programs
The Expanded Federal Lifeline Program is a reduction in charges for residential telephone service that could reduce your payments to just $1 per month. This discount does not apply to additional features such as custom calling features, CLASS features, or restriction services, taxes or surcharges. We would like to encourage you to contact our office to take advantage of this discount. This new expanded program became effective October 1st, 2000. If you are currently taking advantage of the basic program you will automatically be enrolled in the new expanded Lifeline program. The
Expanded Linkup Program is
a reduction in the initial connection charges to qualifying
low-income customers. The program includes a 50% discount off
the initial connection charges up to $30, and a 100% discount
of the remaining connection charges. The maximum discount amount
is $100. This does not include charges for services or equipment
that fall on the customer's side of the grey protector box
including customer premise equipment and inside wiring. Cancel
Call Waiting: Free of charge, Cancel Call Waiting lets
you speak uninterrupted on personal and conference calls.
Call Forwarding: Are you tired of waiting around for a call when you have other things to do and places to go? Call Forwarding is for you; it’s simple and easy to use. Call Forwarding allows you to forward your calls to any other local phone. (You can still make outgoing calls from your phone while this feature is activated.) Three-way Calling: Interested in saving time and money? Set up meetings while participants are in three separate locations and reduce the chance of miscommunication. You can establish connections locally or long distance without operator assistance. WakeUp Call: The WakeUp Call feature allows you to meet your obligations on time. This feature can be used to assist in waking you up or reminding you that you need to be somewhere. You are in control of setting the time you want to be called. Speed Dial: This feature will save you time and it’s easy to use. Call a telephone number by using a 1 or 2 digit code; easy for children to use in an emergency. You can choose to restrict usage of your phones by purchasing individual features or save money on package rates. Directory Assistance DA Deny: Prevents access to local directory assistance. Useful for businesses or residents who do not like DA available to employees, family members or customers. Originating Toll Deny: No toll calls can be made from the customers line. 800 numbers are not restricted. Calling cards that use 800 numbers are allowed, others are not. This is a way for a customer to maintain his/her budget. It also allows a business to provide local calling for customers. Restricted Sent Paid: All toll calls other than 800 will be routed for authorization and billing identification. The caller will need a calling card to make a long distance call. Collect, third party and calling cards can still be used from the callers telephone for local calls. Customer has control over how much he/she spends on long distance. 900 Toll Deny: Restricts 900 toll services from your line. Eliminates unwanted 900 toll charges that could have been caused by others using your line. Black Dot Listing: At the customer's request, a black dot is placed next to the customer's name in the directory indicating they are not to be called by telephone solicitors. Some organizations are exempt from the ban such as charitable organizations. TelAlaska has no way of enforcing this service.
For a low monthly fee you can order a single feature or you can select one of our economical packages. Caller
ID: Would you like to know who is calling before you pick
up the phone? Caller ID identifies the caller, allowing you
time to prepare for the call or the option to not take the
call. Service coverage varies by area. Automatic
Redial/Ring Again: Are you tired of getting busy signals?
Automatic Redial will keep calling the number you’re trying
to reach until the line is free. A special ring will notify
you that the line is free. You can continue to use your phone
while this feature is activated. Selective/Special
Call Forwarding: Selective
Call Forwarding allows callers who are on a list that you have
created to be forwarded to another number. All other calls
will ring on your line as usual. Voice Mail: No more missed messages! Whether you have a permanent telephone number or are currently without a telephone, you can make sure you never miss a message again. TelAlaska's Voice Mail Service is the answering machine in your phone and it works for you 24 hours a day! While you’re away from home or business, you may retrieve your messages remotely using a touch tone phone. Fishing?
Building? Doing seasonal work? "No Phone" Voice Mail
Service will make sure you get your messages even when you don’t
have a permanent address or phone. This
stand-alone voicebox allows you to receive messages even if you
don't have a phone line. Available only in Unalaska, Galena and
King Cove. Inside Wire Maintenance: For only $2/month, the Inside Wire Maintenance program guarantees service at no charge from the telephone company for problems with wires and jacks on the customer side of the Interface Box. Maintenance outside the Customer Interface Box is already the telephone company's responsibility for all customers. This plan does not cover telephones or malicious damage-- common example is damage done by children or pets. This
program offers peace of mind. No worries about large service
charges should something go wrong with their wiring or jacks.
This is good for those not handy with maintenance problems.
Call customer service to sign up for service. Black Dot Listing: As a residential subscriber, you may request that your listed telephone number be designated with a black dot to indicate you do not wish to be solicited by telephone. Certain solicitors such as those from charitable organizations are exempt. The telephone company does not guarantee this service as we have no way to enforce the service. Telephone solicitors are required by law to obtain a list of all subscribers who do not wish to be contacted. We provide a list of all Black Dot subscribers to telemarketers upon request. |
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TelAlaska Inc. 201 E. 56th Ave; Anchorage AK 99518. Tel: (907) 563-2003 Email: custsvc@telalaska.com