For service, call 800-478-3127
Technical Help: 888-570-1792 or support@arctic.net
Please visit our News & Resources page for TelAlaska’s Acceptable Use Policy, Network Management Policy, High-Speed Internet Subscribers Terms & Conditions and Privacy Policy.
TelAlaska and Quintillion are pleased to announce a 10% increase in data caps for all fiber internet plans.
The increased data is absolutely free, there are no hidden fees or new charges of any kind. Below are the new caps. No action is required by current customers; the increased cap is available now.
6Mbps/1Mbps 50 55 GB cap $99 per month
10Mbps/1Mbps 170 187 GB cap $179 per month
15Mbps/3Mbps 300 330 GB cap $249 per month
25Mbps/3Mbps 450 495 GB cap $329 per month
Overages: $1.00 per GB
We also offer an unlimited plan:
25Mbps/3Mbps UNLIMITED $399 per month
Business packages with higher download and upload speeds are available. Please contact our sales team at (907) 563-2003 for more information.
Internet from TelAlaska includes:
Free DSL Wi-Fi Router*
Two arctic.net email accounts
Web mail access
24/7 help desk
Nome businesses may order service by calling us at 443-5466 or toll-free, 1-800-478-3127.
The service is delivered over your local telephone line (TelAlaska phone service required). Above offerings are dependent on location.
*The Wi-Fi router is provided free but remains the property of TelAlaska and must be returned when terminating service.
Nome fiber internet services are offered in partnership with:
TelAlaska and Eyecom Cable are pleased to offer high-speed internet and cable television in Unalaska/Dutch Harbor. For customers who subscribe to both internet and cable TV, we offer a bundled price with a monthly discount of $20 or more per month depending on the internet package you choose. Information and pricing on our current internet packages of up to 4Mbps can be found below.
Please contact us to subscribe or to upgrade to a higher speed package. Our Unalaska office can be reached at 581-1399 or call us toll-free at 1-800-478-3127.
| Download/Upload Speed | Usage Cap | Internet Only Price | Internet Only Price when bundled with cable TV |
| 512K/128K | 8000 MB | $79.90 | $59.90 |
| 512K/256K | 10000 MB | $84.90 | $64.90 |
| 1Mbps/256K | 12000 MB | $99.90 | $79.90 |
| 1Mbps/256K | 25000 MB | $174.90 | $154.90 |
| 1Mbps/256K | 50000 MB | $289.90 | $259.90 |
| 1Mbps/256K | 100000 MB | $494.90 | $444.90 |
| 1Mbps/512K | 12000 MB | $109.90 | $89.90 |
| 1Mbps/512K | 25000 MB | $184.90 | $164.90 |
| 1Mbps/512K | 50000 MB | $299.90 | $269.90 |
| 1Mbps/512K | 100000 MB | $504.90 | $454.90 |
| 2Mbps/1Mbps | 12000 MB | $159.90 | $139.90 |
| 2Mbps/1Mbps | 25000 MB | $214.90 | $194.90 |
| 2Mbps/1Mbps | 50000 MB | $329.90 | $299.90 |
| 2Mbps/1Mbps | 100000 MB | $534.90 | $484.90 |
| 2Mbps/1Mbps | 200000 MB | $999.90 | $949.90 |
| 2Mbps/1Mbps | 250000 MB | $1,199.90 | $1,149.90 |
| 4Mbps/1Mbps | 12000 MB | $219.90 | $199.90 |
| 4Mbps/1Mbps | 25000 MB | $274.90 | $254.90 |
| 4Mbps/1Mbps | 50000 MB | $389.90 | $359.90 |
| 4Mbps/1Mbps | 100000 MB | $594.90 | $544.90 |
| 4Mbps/1Mbps | 200000 MB | $1,099.90 | $1,049.90 |
| 4Mbps/1Mbps | 250000 MB | $1,299.90 | $1,249.90 |
Overages per GB: $10 (or $.01 per MB)
Prices do not include taxes, surcharges or cable TV equipment. FREE Installation. Cable modem service requires a modem; wired or wireless modems are available for purchase for $50.
IMPORTANT: When using a wireless router, be sure to password protect your wireless network in order to prohibit others from using it and to avoid overage charges. For assistance, call the TelAlaska Help Desk, 1-888-570-1792.
Internet usage is measured in megabytes of data, (MB). The more megabytes you use the more bandwidth is required to deliver the data. To ensure adequate bandwidth is available to all of our customers on a regular basis we have instituted a “pay-as-you go” billing system. Usage limits have been established for each level of service and overages will be charged at 1 cent per megabyte. For example, if your service level allows up to 8,000 megabytes per month and you exceed that amount by 15 megabytes, you will be charged 15¢ overage. This system, which is being implemented by telecommunication providers nationwide, helps ensure customers receive equitable access to internet bandwidth during times of heavy use and pay for the amount used.
TelAlaska now offers speeds up to 4Mbps in Cold Bay, King Cove, Sand Point, Port Lions, Iliamna and Newhalen. Please see the table below for speeds, usage caps and pricing.
| Download/Upload Speed | Usage Cap (Gb) | Monthly Price |
| 512K/128K | 8 | $39.90 |
| 512K/256K | 10 | $44.90 |
| 1Mbps/256K | 12 | $79.90 |
| 1Mbps/256K | 25 | $154.90 |
| 1Mbps/256K | 50 | $259.90 |
| 1Mbps/256K | 100 | $444.90 |
| 1Mbps/512K | 12 | $89.90 |
| 1Mbps/512K | 25 | $164.90 |
| 1Mbps/512K | 50 | $269.90 |
| 1Mbps/512K | 100 | $454.90 |
| 2Mbps/1Mbps | 12 | $139.90 |
| 2Mbps/1Mbps | 25 | $194.90 |
| 2Mbps/1Mbps | 50 | $299.90 |
| 2Mbps/1Mbps | 100 | $484.90 |
| 2Mbps/1Mbps | 200 | $949.90 |
| 2Mbps/1Mbps | 250 | $1,149.90 |
| 4Mbps/1Mbps | 12 | $199.90 |
| 4Mbps/1Mbps | 25 | $254.90 |
| 4Mbps/1Mbps | 50 | $359.90 |
| 4Mbps/1Mbps | 100 | $544.90 |
| 4Mbps/1Mbps | 200 | $1,049.90 |
| 4Mbps/1Mbps | 250 | $1,249.90 |
DSL high-speed internet from arctic.net includes:
*DSL service is delivered over your local telephone line (TelAlaska phone service required). DSL modems are provided free but remain the property of TelAlaska and must be returned when terminating service.
TelAlaska offers unlimited internet packages up to 25Mbps in Cooper Landing. Please call (800) 478-3127 to get started.
2Mbps/1Mbps package
4Mbps/1Mbps package
10Mbps/1Mbps package
25Mbps/3Mbps package
All of the above packages include:
Modems are provided FREE to customers, but will remain the property of TelAlaska and must be returned when terminating service.
Note: All fees are pro-rated both at the start of your account and the cancellation of services, with full refund for unused portions.
Installation Charge: Waived for customers who maintain service for 12 months ($120 value).
Note: Must be a TelAlaska local phone service customer to receive internet service.
Choose your plan:
Light User – Low cost internet access for the occasional
internet user.
Speed: 256K/128K
Monthly Megabytes (MB) up to: 4,000 MB
Price per month: $45.95
Overage per Megabyte (MB): $.01
Regular User – For users downloading photos and music.
Speed: 256K/128K
Monthly Megabytes (MB) up to: 6,000 MB
Price per month: $55.95
Overage per Megabyte (MB): $.01
Speed: 1024K/256K
Monthly Megabytes (MB) up to: 12,000 MB
Price per month: $194.90
Overage per Megabyte (MB): $.01
DSL high-speed internet from arctic.net includes:
Free installation with one year contract.
DSL service is delivered over your local telephone line (TelAlaska phone service required). DSL modems are provided free but remain the property of TelAlaska and must be returned when terminating service.
Below are the packages offered in Brevig Mission, Fort Yukon, Galena, Shishmaref, Teller, and Wales. To order service please call 1-888-478-3127.
| Speed | Price | Usage Limit (MB) | Overage per Megabyte |
|---|---|---|---|
| 256K/64K | $39.90 | 6000 | $0.01 |
| 256K/128K | $44.90 | 6000 | $0.01 |
| 512K/128K | $79.90 | 8000 | $0.01 |
| 512K/256K | $84.90 | 10000 | $0.01 |
| 1024K/256K | $99.90 | 12000 | $0.01 |
| 1024K/512K | $109.90 | 12000 | $0.01 |
| Speed | Price | Usage Limit (MB) | Overage per Megabyte |
|---|---|---|---|
| 1024K/256K | $194.90 | 25000 | $0.01 |
| 1024K/256K | $359.90 | 50000 | $0.01 |
| 1024K/256K | $644.90 | 100000 | $0.01 |
| 1024K/512K | $204.90 | 25000 | $0.01 |
| 1024K/512K | $369.90 | 50000 | $0.01 |
| 1024K/512K | $654.90 | 100000 | $0.01 |
Internet usage is measured in megabytes of data (MB). The more megabytes you use the more bandwidth is required to deliver the data. To ensure adequate bandwidth is available to all of our customers on a regular basis we have instituted a “pay-as-you go” billing system. Usage limits have been established for each level of service and overages will be charged at 1 cent per megabyte. For example, if your service level allows up to 8,000 megabytes per month and you exceed that amount by 15 megabytes, you will be charged 15¢ overage.
This system, which is being implemented by telecommunication providers nationwide, helps ensure customers receive equitable access to internet bandwidth during times of heavy use and pay for the amount used.
IMPORTANT: When using a wireless router, be sure to password protect your wireless network in order to prohibit others from using it and to avoid overage charges. For assistance, call the TelAlaska Help Desk, 1-888-570-1792.
DSL High Speed Internet from arctic.net includes:
*DSL service is delivered over your local telephone line (TelAlaska phone service required). DSL modems are provided free but remain the property of TelAlaska and must be returned when terminating service.
TelAlaska offers the following unlimited internet packages up to 25Mbps in Seward and Moose Pass. Additional business packages are available in downtown Seward, please contact our sales team at (907) 563-2003 for more information.
2Mbps/1Mbps package
4Mbps/1Mbps package
10Mbps/1Mbps package
25Mbps/3Mbps package
All of the above packages include:
Additional packages with higher speeds are available in downtown Seward. Please contact our sales team at (907) 563-2003 for more information.
TelAlaska Pay-As-You-Go Wi-Fi
TelAlaska is pleased to offer pay-as-you-go Wi-Fi in the following locations. Please visit the pay portal at the various sites for pricing.
Cold Bay
Cold Bay Airport
King Cove
King Cove Harbor
King Cove Harbor 2
King Cove Hotel
Peter Pan Seafood’s Breakroom
Peter Pan Seafood’s “Old School” Bunkhouse
Nome
Aurora Inn
Nome Mini Convention Center
Nome Rec Center
Old St. Joe’s
Saint Paul
Saint Paul Community Wi-Fi Hot Spot
Sand Point
Sand Point AC Store
Sand Point Airport
Sand Point Harbor
Shumagin Motel/Tavern
Trident Seafoods
Unalaska/Dutch Harbor
Alyeska Seafoods
Dutch Harbor Airport
Westward Seafoods
Please note that the availability of the internet speeds listed are dependent upon a customer’s location within the service area.
