Updated May 16, 2022 This July, the A&E networks are moving to a satellite that Eyecom is unable to see from both Unalaska and Galena. The networks include The History Channel, A&E, FYI, Lifetime, Lifetime Movie Network and Vice TV. We very much regret the loss of these popular channels and we will continue toRead more
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TelAlaska has been contacting autopay customers via phone regarding an issue we’ve experienced while transitioning to a new billing system. Unfortunately, autopay information did not transfer over to the new system. It is not our practice to contact customers for payment information over the phone so as an alternative we encourage you to contact usRead more
Under federal law, our customers have the right to confidentiality of information regarding the telecommunication services to which they subscribe and we have the duty to protect that confidentiality. This confidential information includes such things as specific services a customer purchases, the number of services purchased, who their provider is for a service, call detailRead more
Our Seward customer service office is closed until vacant Customer Service Rep positions have been filled. Please contact us at 907-224-5224 for assistance. A notice will be posted on this site and on our Facebook page when the office has been reopened. We apologize for the inconvenience. Thank you.Read more
Notice to customers regarding solar outages that may impact your services: A solar outage occurs when the sun gets in direct line with the satellite and the dish on the ground, causing an override of the signal. Watch the video below to learn more! Solar outages will begin February 23rd and end March 3rd. TheyRead more
TelAlaska has transitioned to a new billing system, which has resulted in a new look for your monthly bill. Additionally, our former bill pay site has been upgraded to an advanced customer portal, where users can view their account, pay a bill, check internet usage and much more. Please be advised that customers must establishRead more
TelAlaska is now accepting applications for our 2022 scholarship program for high school seniors graduating from the communities we serve. There are three different scholarships available; complete details and the applications are available below. Applications must be received in the Anchorage office by 5 p.m. on April 14, 2022. Mukluk Telephone Scholarship for highRead more
TelAlaska is undergoing a significant upgrade to our billing system and bill pay site that will delay the delivery of your bill by a few days. Please also be advised that from January 31st through February 7th, customers will not be able to access the TelAlaska bill pay site to make payments or check internetRead more
Our Nome customer service office is closed until vacant Customer Service Rep positions have been filled. Please contact us at 907-443-5466 for assistance. A notice will be posted on this site and on our Facebook page when the office has been reopened. We apologize for the inconvenience. Thank you.Read more
Quintillion will be performing emergency network maintenance this week that will affect internet services in Nome. Services will experience between 1-4 service interruptions of approximately 15-30 minutes each day as upgrades and reboots are completed. Some of these interruptions could be consecutive, resulting in a total service interruption time of approximately 15-120 minutes per night.Read more
TelAlaska provides Alaskans with a full range of telecommunications products and services. In addition to services to rural communities, TelAlaska offers internet and advanced data services throughout Alaska. Our roots were established in rural Alaska by the Rhyner family more than 50 years ago. Today, TelAlaska provides local, cellular and long distance phone service as well as internet and video services.