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Home Archive by category "Recent News & Information"

October 2022 Solar Outages

By Celine Kaplan | Recent News & Information | Comments are Closed | 6 October, 2022 | 0

Notice to customers regarding solar outages that may impact your services: A solar outage occurs when the sun gets in direct line with the satellite and the dish on the ground, causing an override of the signal. Solar outages will begin October 9th and end October 17th. They will occur every day between 11:23am andRead more

TelAlaska is Now Fastwyre Broadband!

By Celine Kaplan | Recent News & Information | Comments are Closed | 15 August, 2022 | 0

ANCHORAGE, Alaska (August 15, 2022) — Fastwyre, a premier broadband and internet service provider, announced today a new name and logo to better convey its mission of delivering affordable, reliable, high-speed internet services to cities and towns across America. Fastwyre Broadband brings together, under one mantle, entities formerly known as TelAlaska, Cameron Communications and AmericanRead more

Independence Day Office Closure

By Celine Kaplan | Recent News & Information | Comments are Closed | 23 June, 2022 | 0

Read more

2022 Scholarship Recipients

By Celine Kaplan | Recent News & Information | Comments are Closed | 2 June, 2022 | 0

TelAlaska would like to congratulate the recipients of our 2022 scholarships: Jenae Matson, Nome-Beltz High School Shane Morris, Unalaska City School Judge Peacock, King Cove SchoolRead more

Memorial Day Office Closure

By Celine Kaplan | Recent News & Information | Comments are Closed | 27 May, 2022 | 0

All TelAlaska offices will be closed on Monday, May 30th in observance of Memorial Day.Read more

Eyecom Cable Programming Notices

By Celine Kaplan | Recent News & Information | Comments are Closed | 28 April, 2022 | 2

Updated December 28, 2022 Telemundo (channel 116) and E! (channel 176) have moved to a channel that Eyecom is unable to see from Unalaska. The programming will no longer be available after December 31. 2022.   Updated October 12, 2022 MGM HD (Unalaska channel 187) has notified Eyecom that they will be terminating service atRead more

Special Notice to Autopay Customers

By Celine Kaplan | Recent News & Information | Comments are Closed | 30 March, 2022 | 0

TelAlaska has been contacting autopay customers via phone regarding an issue we’ve experienced while transitioning to a new billing system. Unfortunately, autopay information did not transfer over to the new system. It is not our practice to contact customers for payment information over the phone so as an alternative we encourage you to contact usRead more

Customer Proprietary Network Information (CPNI)

By Celine Kaplan | Recent News & Information | Comments are Closed | 30 March, 2022 | 0

Under federal law, our customers have the right to confidentiality of information regarding the telecommunication services to which they subscribe and we have the duty to protect that confidentiality. This confidential information includes such things as specific services a customer purchases, the number of services purchased, who their provider is for a service, call detailRead more

February/March 2022 Solar Outages

By Celine Kaplan | Recent News & Information | Comments are Closed | 21 February, 2022 | 0

Notice to customers regarding solar outages that may impact your services: A solar outage occurs when the sun gets in direct line with the satellite and the dish on the ground, causing an override of the signal. Watch the video below to learn more! Solar outages will begin February 23rd and end March 3rd. TheyRead more

TelAlaska’s New Customer Portal

By Celine Kaplan | Recent News & Information | Comments are Closed | 17 February, 2022 | 0

TelAlaska has transitioned to a new billing system, which has resulted in a new look for your monthly bill. Additionally, our former bill pay site has been upgraded to an advanced customer portal, where users can view their account, pay a bill, check internet usage and much more. Please be advised that customers must establishRead more

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TelAlaska provides Alaskans with a full range of telecommunications products and services. In addition to services to rural communities, TelAlaska offers internet and advanced data services throughout Alaska. Our roots were established in rural Alaska by the Rhyner family more than 50 years ago. Today, TelAlaska provides local, cellular and long distance phone service as well as internet and video services.

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