For service, call 800-478-3127
Technical Help: 888-570-1792 or support@arctic.net
Do you Qualify for Discounted Internet Service?
TelAlaska is an approved participant in the Affordable Connectivity Program (ACP), which is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If you reside in a TelAlaska serving area, your household is on Tribal lands and you could be eligible to receive up to a $75/month discount on your internet service. Please visit our ACP page for more information or to apply.
TelAlaska, in partnership with Quintillion, is pleased to offer the following internet packages in Nome. Service may be ordered by visiting our office at 204 W. First Ave. in Nome or by calling us at 443-5466 or toll-free, 1-800-478-3127.
*NEW* An additional $25 off on all residential plans.
Above offerings are dependent on location.
Additional packages with higher speeds are available upon request.
*Overages: $1 per GB
Internet from TelAlaska includes:
Free DSL Wi-Fi Router*
Two arctic.net email accounts
Web mail access
24/7 help desk
The service is delivered over your local telephone line (TelAlaska phone service required). Above offerings are dependent on location.
*The Wi-Fi router is provided free but remains the property of TelAlaska and must be returned when terminating service.
Nome fiber internet services are offered in partnership with:
TelAlaska and Eyecom Cable are pleased to offer high-speed internet and cable television in Unalaska/Dutch Harbor. For customers who subscribe to both internet and cable TV, we offer a bundled price with a monthly discount of $20 or more per month depending on the internet package you choose. Information and pricing on our current internet packages of up to 4Mbps can be found below.
Please contact us to subscribe or to upgrade to a higher speed package. Our Unalaska office can be reached at 581-1399, or call us toll-free at 1-800-478-3127.
| Download/Upload Speed | Usage Cap | Internet Only Price | Internet Only Price when bundled with cable TV |
| 512K/128K | 8000 MB | $79.90 | $59.90 |
| 512K/256K | 10000 MB | $84.90 | $64.90 |
| 1Mbps/256K | 12000 MB | $99.90 | $79.90 |
| 1Mbps/256K | 25000 MB | $174.90 | $154.90 |
| 1Mbps/256K | 50000 MB | $289.90 | $259.90 |
| 1Mbps/256K | 100000 MB | $494.90 | $444.90 |
| 1Mbps/512K | 12000 MB | $109.90 | $89.90 |
| 1Mbps/512K | 25000 MB | $184.90 | $164.90 |
| 1Mbps/512K | 50000 MB | $299.90 | $269.90 |
| 1Mbps/512K | 100000 MB | $504.90 | $454.90 |
| 2Mbps/1Mbps | 12000 MB | $159.90 | $139.90 |
| 2Mbps/1Mbps | 25000 MB | $214.90 | $194.90 |
| 2Mbps/1Mbps | 50000 MB | $329.90 | $299.90 |
| 2Mbps/1Mbps | 100000 MB | $534.90 | $484.90 |
| 2Mbps/1Mbps | 200000 MB | $999.90 | $949.90 |
| 2Mbps/1Mbps | 250000 MB | $1,199.90 | $1,149.90 |
| 4Mbps/1Mbps | 12000 MB | $219.90 | $199.90 |
| 4Mbps/1Mbps | 25000 MB | $274.90 | $254.90 |
| 4Mbps/1Mbps | 50000 MB | $389.90 | $359.90 |
| 4Mbps/1Mbps | 100000 MB | $594.90 | $544.90 |
| 4Mbps/1Mbps | 200000 MB | $1,099.90 | $1,049.90 |
| 4Mbps/1Mbps | 250000 MB | $1,299.90 | $1,249.90 |
Overages per GB: $10 (or $.01 per MB)
Prices do not include taxes, surcharges or cable TV equipment. FREE Installation. Cable modem service requires a modem; wired or wireless modems are available for purchase for $50.
IMPORTANT: When using a wireless router, be sure to password protect your wireless network in order to prohibit others from using it and to avoid overage charges. For assistance, call the TelAlaska Help Desk, 1-888-570-1792.
Internet usage is measured in megabytes of data, (MB). The more megabytes you use the more bandwidth is required to deliver the data. To ensure adequate bandwidth is available to all of our customers on a regular basis we have instituted a “pay-as-you go” billing system. Usage limits have been established for each level of service and overages will be charged at 1 cent per megabyte. For example, if your service level allows up to 8,000 megabytes per month and you exceed that amount by 15 megabytes, you will be charged 15¢ overage. This system, which is being implemented by telecommunication providers nationwide, helps ensure customers receive equitable access to internet bandwidth during times of heavy use and pay for the amount used.
TelAlaska is pleased to announce we’re once again lowering prices on our internet packages in Seward and Moose Pass! The packages below are available beginning December 1, 2020. Please call (800) 478-3127 to get started.
4Mbps/1Mbps package
10Mbps/1Mbps package
25Mbps/3Mbps package
All of the above packages include:
Get “Back-to-Basics” with the best value in basic telephone service in Seward and enjoy:
Unlike other phone companies that charge a $6 or more per month subscription fee for their “free” long distance, TelAlaska Long Distance is free. There is no monthly subscription fee! Save more than $400 when you lock-in 100 Free Long Distance minutes per month with a two year Back-to-Basics service agreement.
Need more?
Save big on the best phone and internet bundles in Seward!
Sign-up for TelAlaska’s Seward Bundle and get:
BetterYet Bundles
Limited time offer!
CALL 224-5224 TO ORDER or stop in, 335 4th Ave.
*Caller ID, Call Waiting, Caller ID on Call Waiting, and Call Forwarding. This limited time offer is available to residential customers only in Seward and Moose Pass. Prices do not include taxes and fees.
Equipment: Modems are provided free but remain the property of TelAlaska and must be returned when terminating service.
TelAlaska is pleased to announce we’re once again lowering prices on our internet packages in Cooper Landing! The packages below are available beginning December 1, 2020. Please call (800) 478-3127 to get started.
4Mbps/1Mbps package
10Mbps/1Mbps package
25Mbps/3Mbps package
All of the above packages include:
Modems are provided FREE to customers, but will remain the property of TelAlaska and must be returned when terminating service.
Note: All fees are pro-rated both at the start of your account and the cancellation of services, with full refund for unused portions.
Installation Charge: Waived for customers who maintain service for 12 months ($120 value).
Note: Must be a TelAlaska local phone service customer to receive internet service.
TelAlaska now offers speeds up to 4Mbps in Cold Bay, King Cove, Sand Point, Port Lions, Iliamna, Newhalen, Fort Yukon, Galena, Brevig Mission, Teller, Shishmaref and Wales. Please see the table below for speeds, usage caps and pricing.
| Download/Upload Speed | Usage Cap (Gb) | Monthly Price |
| 512K/128K | 8 | $39.90 |
| 512K/256K | 10 | $44.90 |
| 1Mbps/256K | 12 | $79.90 |
| 1Mbps/256K | 25 | $154.90 |
| 1Mbps/256K | 50 | $259.90 |
| 1Mbps/256K | 100 | $444.90 |
| 1Mbps/512K | 12 | $89.90 |
| 1Mbps/512K | 25 | $164.90 |
| 1Mbps/512K | 50 | $269.90 |
| 1Mbps/512K | 100 | $454.90 |
| 2Mbps/1Mbps | 12 | $139.90 |
| 2Mbps/1Mbps | 25 | $194.90 |
| 2Mbps/1Mbps | 50 | $299.90 |
| 2Mbps/1Mbps | 100 | $484.90 |
| 2Mbps/1Mbps | 200 | $949.90 |
| 2Mbps/1Mbps | 250 | $1,149.90 |
| 4Mbps/1Mbps | 12 | $199.90 |
| 4Mbps/1Mbps | 25 | $254.90 |
| 4Mbps/1Mbps | 50 | $359.90 |
| 4Mbps/1Mbps | 100 | $544.90 |
| 4Mbps/1Mbps | 200 | $1,049.90 |
| 4Mbps/1Mbps | 250 | $1,249.90 |
DSL high-speed internet from arctic.net includes:
*DSL service is delivered over your local telephone line (TelAlaska phone service required). DSL modems are provided free but remain the property of TelAlaska and must be returned when terminating service.
Choose your plan:
Light User – Low cost internet access for the occasional
internet user.
Speed: 256K/128K
Monthly Megabytes (MB) up to: 4,000 MB
Price per month: $45.95
Overage per Megabyte (MB): $.01
Regular User – For users downloading photos and music.
Speed: 256K/128K
Monthly Megabytes (MB) up to: 6,000 MB
Price per month: $55.95
Overage per Megabyte (MB): $.01
Speed: 1024K/256K
Monthly Megabytes (MB) up to: 12,000 MB
Price per month: $194.90
Overage per Megabyte (MB): $.01
DSL high-speed internet from arctic.net includes:
Free installation with one year contract.
DSL service is delivered over your local telephone line (TelAlaska phone service required). DSL modems are provided free but remain the property of TelAlaska and must be returned when terminating service.
TelAlaska Pay-As-You-Go Wi-Fi
TelAlaska is pleased to offer pay-as-you-go Wi-Fi in the following locations. Please visit the pay portal at the various sites for pricing.
Cold Bay
Cold Bay Airport
King Cove
King Cove Harbor
King Cove Harbor 2
King Cove Hotel
Peter Pan Seafood’s Breakroom
Peter Pan Seafood’s “Old School” Bunkhouse
Nome
Aurora Inn
Nome Mini Convention Center
Nome Rec Center
Old St. Joe’s
Saint Paul
Saint Paul Community Wi-Fi Hot Spot
Sand Point
Sand Point AC Store
Sand Point Airport
Sand Point Harbor
Shumagin Motel/Tavern
Trident Seafoods
Unalaska/Dutch Harbor
Alyeska Seafoods
Dutch Harbor Airport
Westward Seafoods
Please note that the availability of the internet speeds listed are dependent upon a customer’s location within the service area.
TelAlaska’s News & Resources page has important information about our internet services including the Acceptable Use Policy, Network Management Policy, High-Speed Internet Subscribers Terms & Conditions and Privacy Policy.
