Lifeline/Link-up

Lifeline is a government assistance program that provides a monthly discount on home or mobile telephone service or fixed or mobile broadband service. Documentation from one of these services is required for enrollment.

• Supplemental Security Income (SSI)
• SNAP (Supplemental Nutrition Assistance Program) formerly known as Food Stamps
• Medicaid
• Federal Public Housing Assistance
• Tribally Administered Temporary Assistance for Needy Families (those who meet qualifying income standard)
• Food Distribution Program on Indian Reservations
• Head Start Programs (only those who meeting qualifying income standard)
• Veterans Pension or Survivors Benefit program
• Bureau of Indian Affairs General Assistance
• Annual Income is at or below 135% of Federal Poverty Guidelines.

The Expanded Federal Lifeline Program is a reduction in charges for residential telephone service that could reduce your monthly charge for landline or cellular service to $0. This discount does not apply to additional features such as custom calling features, CLASS features, or restriction services, taxes or surcharges.

The Expanded Linkup Program is a reduction in the initial connection charges to qualifying low-income customers. The program includes a 100% discount off the initial connection charges up to $100. The maximum discount amount is $100. This does not include charges for services or equipment that fall on the customer’s side of the grey protector box including customer premise equipment and inside wiring.

A Lifeline discount for cellular and broadband internet may be available in some locations. Please contact Customer Service at 1-800-478-3127 for details on availability.

Eligible customers may apply for Lifeline by completing this application: Lifeline Application Form. You may also complete the application online through the Lifeline National Verifier.

Only ONE Lifeline discount is allowed per household. Members of a household are not permitted to receive Lifeline service from multiple telephone companies. For assistance in determining if there is more than one household at your residence, please complete this worksheet: Lifeline Household Worksheet.

If you are already a Lifeline customer and need to recertify your eligibility, please complete this application: Lifeline Recertification Form.

Completed applications can be scanned and emailed to customerservice@telalaska. com, faxed to 907-550-1675 or mailed to TelAlaska, 201 E. 56th Ave., Anchorage, AK 99518.

For information on the Lifeline program from TelAlaska Cellular, please click here.