Lifeline/Link-up
Lifeline is a government assistance program that provides a monthly discount on home or mobile telephone service or fixed or mobile broadband service. Documentation from one of these services is required for enrollment.
- Supplemental Security Income (SSI)
- SNAP (Supplemental Nutrition Assistance Program) formerly known as Food Stamps
- Medicaid
- Federal Public Housing Assistance
- Tribally Administered Temporary Assistance for Needy Families (those who meet qualifying income standard)
- Food Distribution Program on Indian Reservations
- Head Start Programs (only those who meeting qualifying income standard)
- Veterans Pension or Survivors Benefit program
- Bureau of Indian Affairs General Assistance
- Annual Income is at or below 135% of Federal Poverty Guidelines.
The Expanded Federal Lifeline Program is a reduction in charges for residential telephone service that could reduce your monthly charge for landline or cellular service to $0. This discount does not apply to additional features such as custom calling features, CLASS features, or restriction services, taxes or surcharges.
The Expanded Linkup Program is a reduction in the initial connection charges to qualifying low-income customers. The program includes a 100% discount off the initial connection charges up to $100. The maximum discount amount is $100. This does not include charges for services or equipment that fall on the customer’s side of the grey protector box including customer premise equipment and inside wiring.
A Lifeline discount for cellular and broadband internet may be available in some locations. Please contact Customer Service at 1-800-478-3127 for details on availability.
Eligible customers may apply for Lifeline by completing this application: Lifeline Application Form. You may also complete the application online through the Lifeline National Verifier.
Only ONE Lifeline discount is allowed per household. Members of a household are not permitted to receive Lifeline service from multiple telephone companies. For assistance in determining if there is more than one household at your residence, please complete this worksheet: Lifeline Household Worksheet.
If you are already a Lifeline customer and need to recertify your eligibility, please complete this application: Lifeline Recertification Form.
Completed applications can be scanned and emailed to customerservice@telalaska. com, faxed to 907-550-1675 or mailed to TelAlaska, 201 E. 56th Ave., Anchorage, AK 99518.
For information on the Lifeline program from TelAlaska Cellular, please click here.
TelAlaska provides Alaskans with a full range of telecommunications products and services. In addition to services to rural communities, TelAlaska offers internet and advanced data services throughout Alaska. Our roots were established in rural Alaska by the Rhyner family more than 50 years ago. Today, TelAlaska provides local, cellular and long distance phone service as well as internet and video services.